‘A design can often be improved or simplified, thus resulting in a better product and important cost savings for our customer.’
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‘We need something that makes a pipe fitting fit in all conditions and is guaranteed to stay in place under high pressure. Can NGF develop that?’
This triggered a process of listening and asking questions. For what is the product supposed to do, under which circumstances, with which materials, in which diameters, at which pressure and what has been tried already? The beginning of a solution is already emerging during the interview. ‘When metal is punched, one side of the edge will be rounded and one side will have a sharp burr. If in this case we could turn around these edges…
That attempt is successful and the burr, now on the “wrong” side, secures the pipe in the joint. Not even high pressures will pull it out. For the end user this has a number of substantial advantages. Separate or extra locking devices, are not required anymore, which substantially simplifies the assembly of the pipe.
This greatly improved product we are talking about the MULTI/JOINT® 3000 of Georg Fischer WAGA N.V. has a positive effect on the turnover of the customer and as NGF produces the fixers we have meanwhile created countless teeth by stamping countless holes.
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